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Frequently Asked Questions
Q: How long does delivery take?
A: Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location, but most orders arrive within 3–7 working days.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email to monitor your delivery in real time.
Returns & Exchanges
Q: Do you accept returns or exchanges?
A: Yes, we offer returns and exchanges within 7 days of delivery, provided the item is unused and in its original condition.
Q: How do I request a return or exchange?
A: Simply contact our support team with your order details, and we’ll guide you through the process.
Product & Sizing
Q: Are your products handmade?
A: Yes, our products are carefully handcrafted with attention to detail, ensuring quality and uniqueness in every piece..
Q: Will the product look exactly like the pictures?
A: While we strive for accuracy, slight variations may occur due to lighting and handcrafted detailing.
Payments & Support
Q: What payment methods do you accept?
A: We accept major payment methods including cards and other secure payment options available at checkout.
Still need help?
If you have any other questions, feel free to reach out to us anytime.
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